At GEETANJALI INSTITUTE we understand that things sometimes change and students may need to withdraw from a course. We offer a 50% refund to students who withdraw from a course within 7 days of the start of the course. After 7 days, a 25% refund will be given. No refunds will be given for withdrawals after 14 days from the start of the course.
To request a refund, students must submit a written request to the institute’s email id i.e Geetanjali.eduinstitute@gmail.com. Refunds will be processed within 14-15 business days of receiving the request.
The following are the exceptions to our refund policy:
- Students who are expelled from the institute will not be eligible for a refund
- People Take advantage of refund so we dont provide refund
We hope that this refund policy is clear and fair. If you have any questions, please do not hesitate to contact us.
Please note that , if you have accessed any of our online course materials or completed any of our tests, you are not eligible for a refund.
Once purchased, our courses, workshops and/or services cannot be cancelled and are non-refundable.
You may however choose to join a different batch (in case of online and offline courses or workshops) or let another candidate attend the course or workshop instead of you (for both online and offline courses or workshops).
The completion certificate will only be issued once and in the name of the candidate attending the complete course or workshop after passing the required examination or completing the given assignment (whichever is applicable).
If you have any additional questions or would like to request a batch change or candidate name transfer, feel free to contact us on the respective support mails mentioned in the FAQ section of the course or workshop.
The request for batch change or candidate name transfer should be made at least 48 hours prior to the start of the course or workshop, post which you will not be eligible for any changes in batch or candidate name.
If a candidate fails to attend the course or workshop, he/she will be marked absent and no extended access will be provided over above the mentioned validity of modules/lessons. The candidate is also not eligible for a refund.
Any batch transfers, refunds or cancellations are at the discretion of Geetanjali Institute
For any technical issues that you face, the first step of action would be to contact the respective support mails mentioned in the FAQ section of the course or workshop. Our support team will help you with the technical issue. The time of response shall be a minimum of 2 working days. In case we are unable to help with your technical issue, a FULL refund will be initiated. This is applicable only to technical issues.
If you have any questions or concerns about our refund and cancellation policy, please contact us